Privacy policy.

1. Data controller

The data controller is Victor Rafael Gramajo, operating under the FLUSS brand in Spain. Contact: hello@flusscreative.com.

2. Data we process

• Contact and professional information you provide in a form or email.
• Project information, company details and budget range you submit.
• Technical security logs generated by the hosting infrastructure.
• Usage information from Google Analytics and Hotjar, and advertising attribution data from Google, only for the categories you consent to.

3. Purposes and legal bases

We use enquiries to respond, assess fit and take steps before a possible contract. We process this information because you requested those steps. Optional analytics and advertising measurement are based on your consent. Essential security logs are processed for the legitimate interest of protecting the site.

4. Recipients and international transfers

Data may be processed by service providers that support hosting, email and form delivery. If the relevant categories are accepted, Google Analytics, Hotjar and Google advertising technologies may process usage or attribution information. Where a provider processes data outside the European Economic Area, the relevant contractual and legal safeguards apply.

5. Retention

Enquiries are kept only as long as necessary to respond, manage a possible commercial relationship and comply with applicable obligations. Analytics and advertising retention follows the configured provider periods and your consent can be withdrawn at any time.

6. Your rights

You may request access, correction, deletion, restriction, portability or objection, and withdraw consent without affecting prior lawful processing. Write to hello@flusscreative.com. You may also complain to the Spanish Data Protection Agency (AEPD).

7. Changes

This policy may be updated when services, providers or legal requirements change. The current version and its date will always be published on this page.